Better thinking brings better performance!

Connecting context to content matters and I have discovered along the way that aligning people’s passions with purpose, through the use of learning, brought better results. Learning is not the focus, improving performance and solving the issue in the workflow is.

John Hagel’s Learning Pyramid brings a focus on thinking skills based on passion. Tapping into people’s hearts and focusing on the bigger picture results with responses that is more than simply retrieving facts, people use their critical thinking skills and apply these skills to think broadly through issues.

Check out this video and see how starting with the emotional connection, creating the WIIFM, and connecting to people’s capabilities and you will see a worker who finds solutions and keeps learning (even though they don’t really call it that!).

If you would like to learn how to implement and use workflow learning and develop thinking workers using learning as a strategic business tool send me an email or call me and let’s talk! Use the contact button above or visit our web site!

Let’s move past learning kNOW

We have created training departments and many organizations have continued to bring Screen cap1a learning culture and supporting performance to their employees. It’s time to grow again and move into workflow learning where we help people think through the problems towards solutions and learn while they are working, at the point of need and the point of kNOW. It’s time to extend the path from skilled worker to knowledge worker to what I am calling the thinking worker. This worker learns kNOW, they learn in the flow of work.

Check out this video, Let’s move past learning kNOW , to see how L&D will fit in this workplace. Our role is to be within the business focused on developing thinking workers who create reliable solutions that directly impact the work. This Workflow Learning Diagnostic Process map provides views we can use to create a changing role and one that is deeply involved in the workflow. Personally, I see my role including the development of a robust and trusted network that in the process of work brings people together to share experiences, observations, and active thinking that fosters an open, engaged culture of care.

If you would like to learn how to implement and use workflow learning and develop thinking workers using learning as a strategic business tool send me an email or call me and let’s talk! Use the contact button above or visit our web site!

Go Backwards to move (people) forward!

Sounds strange doesn’t it?  Going backwards but changing how you develop training and supporting people at the time and place of kNOW is how we can move forward.  Now I come from the classical school of ADDIE where instructional design has Curriculum driving the process.  Work with a SME to identify content, develop the lessons and modules, select media and then add in assessments.

My focus is on impacting and improving performance especially in the flow of work and I have realized it’s time to go backwards.   Backwards design begins with 3 questions: How do you define success? How does the business measure success? How do you create the path to their defined success?

There are detailed ways to use these 3 questions and if you would like to learn how to implement and use backwards design in your development process check out this short video, Go backwards to move forward!  If you would like to learn more about using backwards design in your development process or using learning as a strategic business tool send me an email or call and let’s talk!  Use the contact button above or visit our web site!