We have created training departments and many organizations have continued to bring a learning culture and supporting performance to their employees. It’s time to grow again and move into workflow learning where we help people think through the problems towards solutions and learn while they are working, at the point of need and the point of kNOW. It’s time to extend the path from skilled worker to knowledge worker to what I am calling the thinking worker. This worker learns kNOW, they learn in the flow of work.

Check out this video, Let’s move past learning kNOW , to see how L&D will fit in this workplace. Our role is to be within the business focused on developing thinking workers who create reliable solutions that directly impact the work. This Workflow Learning Diagnostic Process map provides views we can use to create a changing role and one that is deeply involved in the workflow. Personally, I see my role including the development of a robust and trusted network that in the process of work brings people together to share experiences, observations, and active thinking that fosters an open, engaged culture of care.

If you would like to learn how to implement and use workflow learning and develop thinking workers using learning as a strategic business tool send me an email or call me and let’s talk! Use the contact button above or visit our web site!