How to Build Trust and Autonomy in Your Remote Team

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From not commuting to a walk outside at lunch, many of us have embraced new levels of flexibility in our schedules and lives. Working remotely and as a hybrid worker has brought new challenges for leaders especially about building trust and autonomy and making sure everyone’s aligned towards the same goals and delivering quality work without micromanaging or losing touch?

Check out this video where I share tips around building trust, fostering collaborative teams, and developing a culture of curiosity (you know teammates are learning when they’re finding out the answers to problems, right?). We still need schedules, due dates, and measurement criteria but if you want better results and more engaged workers then focus on the work process more than the place and time it’s being done. Let’s talk more about how you can use them for your benefit, let’s have a zoom-coffee so we can keep smiling, and learning, together! And if you have any stories that support the notion that we value autonomy, being able to “control what you do, where you do it, when you do it and who you do it with”, I’d love to hear them too! I’ll bring some coffee…or use the contact button above or visit our web site!

How do you know I’m a leader if you can’t see me leading?

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If you can’t see me leading then how will you know I’m a leader? That’s seems to be a concern as many are pushing for a return to the office and others are asking, why? Is success measured by how many people are on your team? I think it’s time to talk more about what success is and that means talking with people about what that means to them and coming to terms with the idea that the metric needs to change.

In this video I highlight leadership that needs to be intentional with curiosity driving open conversations. As we’ve seen, for many remote and #hybridwork saw performance improvement as teammates had increased flexibility, an increased sense of autonomy, and felt trusted by their supervisors. Plan the time and focus on the people, not the place, and measure success by the performance goals being met, on the development and promotion of our teammates, and the ability to attract and retain talent. Let’s work together to build and expand this model using learning as your strategic business tool, send me an email or let’s Zoom and keep the conversation going! I’ll bring some coffee…or use the contact button above or visit our web site!

Coffee leads to Capabilities

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Did you know that until 1955, if you wanted a cup of coffee you had to drink it on your own time? Times have changed but then, as we see now, the focus is on someone’s performance. In this video I look how times have changed from the breakroom to the kitchen as we live and work in a remote and/or hybrid workspace and reflect on the lessons of the coffee break. Taking a break doesn’t mean performance, or work, suffers. As a federal court ruled, coffee “promotes more efficiency and results in greater output” for the business, the employer should pay workers for boosting their on-the-job performance.”

Coffee breaks were linked to enhancing people’s capabilities. We need to focus on the output produced more than the office being sat in. As a leader, you define the desired deliverable up front, describe what success looks like, how it will be measured, and when it needs to be completed. Then communicate early, often, and maybe over a cup of coffee regardless of location.

Maybe flexibility, like coffee breaks, promotes efficiency and results in greater output for the business too. Let’s talk more about supporting your people using learning as your strategic business tool. Send me an email or let’s Zoom and keep the conversation going!  I’ll bring some coffee…or use the contact button above or visit our web site!

We’re still meeting – everywhere!

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Remember saying, “there’s not enough time in the day to do everything” when we were still in the office? When we could pop in and ask that “quick” question? Seems this is still happening only we now have the data that shows our remote interactions are shifting to mirror our old in-person interactions more closely. A recent study has found that “remote workers appear to becoming more (rather than less) engaged with respect to meetings with their colleagues.”

In this video I share how I see the role of the leader becoming one of facilitator and connector of the community. Leaders of this flexible workforce must be planful about building networks for teammates, be intentional about the purpose of live interactions, and constantly communicating across the distance. The technology isn’t a barrier anymore, we’ll make connections regardless of who is located where and create our community.

Let’s work together to build and expand those networks using learning as your strategic business tool and we can talk about how to bring the high touch into your leadership and team, send me an email or let’s Zoom and have an impromptu meeting and keep the conversation going!  I’ll bring some coffee….or use the contact button above or visit our web site!

High Touch means More

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There is a common theme between the “Quiet Quitting” and onboarding. Microsoft’s CEO shared that they learned that “one factor matters above all. It’s not technology or systems or culture. It’s a very-hands on manager. Care matters more than computers.” With remote and hybrid workers becoming our new normal, the lessons we continue to learn is we can use all the high tech to connect with people, but to create deep, personal connections with the same people we now must use a lot of high touch.

I’ve shared different ways to pre-board new teammates but the primary guidance I recommend engaging new and current workers is to invest the time to talk 1:1 and help create and expand the network the person will use up and downstream of their role. In this short video I highlight how leadership is back to basics, show teammates that they’re welcome, respected, and appreciated for the work they do. Schedule time to talk about career interests and professional development. Connect with care, communicate with compassion, and interact consistently to ensure a positive and productive team.

People want to bring their whole selves to their efforts, so leaders step up and help them do their best. Use learning as your strategic business tool to develop and retain your talent. Let’s talk more about how to bring the high touch into your leadership and team, we can Zoom or even use the phone to talk because together, we are stronger, and we don’t need being remote or at a distance to keep us from connecting and engaging – let’s learn and work together!  I’ll bring some coffee….or use the contact button above or visit our web site!

Growth is Skills-based

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There’s a new term you may have heard about, it’s the “skills-based organization,” or SBO for short, that centers on the skills and business behaviors people need on the job and it’s moving into the center of talent development. These skills are the combined professional and personal capabilities and what a person demonstrates as they successfully perform their role. A benefit of using this talent-centric model is finding hidden skills people had that didn’t make it to the pre-defined job description and supporting their utilization of these strengths.

LinkedIn’s CEO, Ryan Roslansky, shared that “Shifting to a skills-focused approach is a viable solution to an evolving workforce dilemma. Evaluating employees and new hires based on their skill sets instead of their work history can help level the playing field — and help companies realize the talent they already have. It also makes talent pools more diverse and often makes hiring more effective.”

In this short video I share how becoming a skills-based organization benefits the individual and the team by focusing on the skills and capabilities people bring to the work more than the idea that work is fully definable and static. Let’s talk more about how expanding your organizational and talent capabilities can impact your team so let’s Zoom or even use the phone to talk because together, we are stronger, and we don’t need being remote or at a distance to keep us from connecting and engaging – let’s learn and work together!  I’ll bring some coffee….or use the contact button above or visit our web site!

Attract (& Keep!) Your Dream Team, Part 3: Credentials, College, & Career

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We use credentials as a rubric for hiring new people and evaluating internal candidates. In this 3rd of 4 videos, I highlight the advantages of using a broader view of the term credential to include traditional degrees and include other learning solutions, such as badges and nanodegrees, that indicate a person can demonstrate the skills and behaviors that qualify them for a role.  First, we looked at the big picture, the 5 interconnected steps that impact your team, and then the second video identified the 5C’s used to create an environment of success and techniques to impact the retention process and now I’ll share how the organization can provide a foundation of credentialing for their employees that leads to an engaged and skilled workforce.

Next time we’ll examine how using badges and microcredentials creates a value to employer and employee along with the impact a learning ladder can provide to upskill and fill your internal talent pipeline. In the meantime, I’d enjoy talking with you about how we can partner to strategically develop your team so let’s Zoom or send me an email and keep the conversation going! Use the contact button above or visit our web site!

Attract and Keep Your Dream Team, Part 1: The Big Picture

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Learning, used strategically, impacts the bottom line of your organization. Join me in this 1st of a 4-part video series as I share techniques to influence the employee lifecycle. This interconnected process has 5 steps where you can influence and engage your team as it forms and grows.  When we consider the stages in this lifecycle it becomes clear we interact with the different steps constantly as we connect with our teammates. When we are authentically engaged, we are using recruiting skills and when planning for the future it is with the perspective of the team in place. Focusing on being present in the workplace creates opportunities to grow and develop our people to be successful today and tomorrow.

Next time we’ll examine the five “C’s” needed to drive talent success and impact retention and in the meantime, I would enjoy talking with you about how we can partner to strategically develop your team so let’s Zoom or send me an email and keep the conversation going!  Use the contact button above or visit our web site!

What does “back to work” really mean?

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What if returning to the office isn’t an option for you right now?  From family to personal needs what does it mean if you are the leader of a team returning to the office and you can’t join them?  In this video we look at the personal process to consider and the role you can lead with to redefine what work is creating the opportunity to build trust and create a culture that values the work being done more than the chair being sat in.  Going back to work is going to be different for every person and this video highlights how this can be a positive process.

Check out the video and see how we can begin this process by realizing that how and where we work is changing but our shared purpose will keep us aligned and allow us to remain productive independent of time and place. I would enjoy talking more with you about how we can partner on identifying ways to strategically develop your team so let’s Zoom or send me an email, let’s keep learning together!  Use the contact button above or visit our web site!

Organizational Ownership

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We talk about creating a learning culture and having employees take control of their learning and professional development and then we get so frustrated when workers attending these high-quality training courses are texting or checking their emails under the table.  Don’t they want to learn?

Before we point fingers at bored employee let us step back a moment and ask where the organization’s ownership of the learning culture is, have they defined what skills and competencies they want people to acquire and why?  Has the organization described the business proposition clearly and does the worker know the WIIFM, the What’s In It for Me?  In this short video I identify several key tactics every organization needs to put in place to define the jobs of tomorrow and identify how they can then prepare their workforce for these jobs with new training options, stretch roles, and educational collaborations. This collaboration and shared ownership provides the way to achieve success, and then the culture where learning is experienced will lead to growth and high performance.

Check out the video and see how we can begin this transformation by realizing that the purpose of learning is to support and grow the organization and that means all parties must come together to define and describe the future so everyone knows What’s In it for Me. I would enjoy talking more with you about how we can partner on identifying career paths that can develop your talent pipeline so let’s Zoom or send me an email, let’s keep learning together!  Use the contact button above or visit our web site!