Lessons learned from moving online

A recent project took a traditional classroom program and moved it to a blended, online learning experience. During this process 3 items came into my focus as we ramped up for the synchronous web conferencing sessions.  Did you know that time zones don’t automatically convert in all calendars? There is also a place for communication plans in an active learning design that focuses on bringing real work problems into the live sessions, use peer-to-peer learning more than straight presentations to engage people. Finally, value social networking to build a community of collaboration that will create a highly engaged, interactive live session where participants are actively involved. Aligning purpose to passion impacts performance so trust in people’s curiosity to solve problems, to share information, and learn as a connected community.  Check out this video for more details and let’s keep the conversation going! Use the contact button above or visit our web site!

Attract (& Keep!) Your Dream Team, Part 4: Credentials to Careers

Degrees have value however what has a deep impact on whether a person will be successful in a role is the ability to demonstrate they are capable of performing and using the skills and behaviors to a defined level of proficiency.  In this last of 4 videos, I highlight the value badges and other microcredentials can bring to an employer by focusing on the discrete tasks used in a role into a modular framework and award badges that represent successful demonstration of the specific skills & competencies. The beauty of badges is that they can stand alone or link with other badges and credentials into a “stacked” model that meets more complex role requirements leading to role growth providing qualified people to fill your internal talent pipeline.

Using the tools and techniques I’ve outlined in this 4-part series can upskill and fill your internal talent pipeline and more importantly, it will engage your employees by highlighting future career options available in the organization impacting retention. If you would like to talk more about how this model can be used in your organization let’s Zoom or send me an email and keep the conversation going!  I’d enjoy talking with you about how we can partner to strategically develop your team. Use the contact button above or visit our web site!

More than a seat at the table

Learning & Development should be at the table to plan and be involved early on yet we need to be in the workflow more. Join me in this video to explore going beyond delivering training and begin using learning strategically to provide the organization with employees who are prepared, who can think, and use the collective wisdom of the community to develop a robust and skilled internal talent pipeline. We need to be in the workplace to grow and develop our people and that’s the seat L&D should be sitting in. Learning is a strategic business tool and developing people’s skills and strengths, including the ability to learn and think in the moment of need, is an integral component of an organization’s growth and success.

I would enjoy talking more with you about how we can partner on identifying ways to strategically develop your team so let’s Zoom or send me an email, let’s keep learning together!  Use the contact button above or visit our web site!

 

Competencies, career path, & success

When you see a new role being posted there seems to be a set of competencies included and while they include admirable goals there may be a more advantageous use.  A competency describes the desired knowledge, skills, and behaviors that enable people to successfully perform their roles. So rather than using these as terms in a job posting let’s refocus the intent and bring these skills and behaviors into helping people get better in their current roles and developing them to be ready to grow and assume new roles. The easiest way to bring these together is to use career pathing as a method to retain employees by showing them a path that leads to career growth and continued employment with the organization.  In this video I highlight the process the organization can use to plan head and use learning as a business tool that supports their growth and success with a just in time skilled workforce building on existing skills and strengths and integrating behavioral skills into technical training to create a positive, scaffolded, approach to employee development and preparedness.

I would enjoy talking more with you about how we can partner on identifying ways to strategically develop your team so let’s Zoom or send me an email, let’s keep learning together!  Use the contact button above or visit our web site!

Organizational Ownership

We talk about creating a learning culture and having employees take control of their learning and professional development and then we get so frustrated when workers attending these high-quality training courses are texting or checking their emails under the table.  Don’t they want to learn?

Before we point fingers at bored employee let us step back a moment and ask where the organization’s ownership of the learning culture is, have they defined what skills and competencies they want people to acquire and why?  Has the organization described the business proposition clearly and does the worker know the WIIFM, the What’s In It for Me?  In this short video I identify several key tactics every organization needs to put in place to define the jobs of tomorrow and identify how they can then prepare their workforce for these jobs with new training options, stretch roles, and educational collaborations. This collaboration and shared ownership provides the way to achieve success, and then the culture where learning is experienced will lead to growth and high performance.

Check out the video and see how we can begin this transformation by realizing that the purpose of learning is to support and grow the organization and that means all parties must come together to define and describe the future so everyone knows What’s In it for Me. I would enjoy talking more with you about how we can partner on identifying career paths that can develop your talent pipeline so let’s Zoom or send me an email, let’s keep learning together!  Use the contact button above or visit our web site!

Let’s create a community career path!

Do your workers jump to another company when there is an opportunity for a higher salary and more responsibilities?  Is this drain a challenge for you to fill?  Or is this an opportunity to build a broader talent pipeline that can benefit you as well as others in your community.

In this short video, Let’s create a community career path!, I outline a method to connect organizations using a set of common role profiles with a focus on creating collaboration instead of competition for talent and leveraging the knowledge acquired by the person from each member business to strengthen their own talent pool.  This is based on a common agreement around key technical skills and behavioral competencies.  Build on the strength of the community and create ways to build on each other’s training and work practices to establish common values and accepted levels of defined proficiency.  This allows you to know that when a supervisor has mastered time management and staff scheduling at one place that they don’t have to be re-trained at another.  The key to this, based on the common agreement on role responsibilities, is to develop and use a shared microcredentialing model so everyone knows who can “do” the job in terms of performance capabilities.

Check out the video and see why this could help employers better qualify future employees and reduce recruiting time, employee turnover, and cost of retraining. I would enjoy talking more with you about how we can partner on identifying career paths that can develop your talent pipeline so let’s Zoom or send me an email, let’s keep learning together! Use the contact button above or visit our web site!

Corporate Capability – develop your workforce!

A capable worker needs more than technical or functional skills to be successful performing their role, they maximize these and utilize behavioral skills. We can impact the organization when we ask the business experts to define the broad range of skills people use and how they are measured in the operational environment.  More than a collection of courses in the LMS, this is about developing people in the context of their work experiences, blending the various capabilities into a highly personalized learning path that is strategic and aligned with the business goals and objectives.

Take a look at this short video, Corporate Capability: develop your workforce!, and let’s think about how we can identify the differences and requirements different teams within an organization need so workers can perform effectively and efficiently.  There will be overlap yet the opportunity is to maximize common strengths while honing and improving the unique skills people need in each part of the enterprise.   If you would like discuss how to implement and use this model as a part of your workflow process as well as using learning as a strategic business tool send me an email or call and let’s talk! Use the contact button above or visit our web site!

Planning for flexibility

Sometimes contingency plans have a way of becoming permanent and while we have screen grabmade the transition to remote work and remote learning we need to start require instruction to be more accommodating for all involved. In this short video I share the need for a hybrid flexible, or HyFlex, model that supports location choice and time options while maintaining a consistent level of content, activities, and assessment strategies. The key attribute is being able to meet people’s changing need to access content and peers seamlessly from face-2-face to a blended online to a completely asynchronous interaction and support the seamless transition between these different delivery channels and experiences on a daily basis.

While I can’t be live in front of you now, I would welcome the opportunity to discuss and explore this topic in greater detail and how we can help you and your team perform and succeed.  Send me an email or call and let’s talk! Use the contact button above or visit visit our web site!

Better thinking brings better performance!

Connecting context to content matters and I have discovered along the way that aligning people’s passions with purpose, through the use of learning, brought better results. Learning is not the focus, improving performance and solving the issue in the workflow is.

John Hagel’s Learning Pyramid brings a focus on thinking skills based on passion. Tapping into people’s hearts and focusing on the bigger picture results with responses that is more than simply retrieving facts, people use their critical thinking skills and apply these skills to think broadly through issues.

Check out this video and see how starting with the emotional connection, creating the WIIFM, and connecting to people’s capabilities and you will see a worker who finds solutions and keeps learning (even though they don’t really call it that!).

If you would like to learn how to implement and use workflow learning and develop thinking workers using learning as a strategic business tool send me an email or call me and let’s talk! Use the contact button above or visit our web site!

Go Backwards to move (people) forward!

Sounds strange doesn’t it?  Going backwards but changing how you develop training and supporting people at the time and place of kNOW is how we can move forward.  Now I come from the classical school of ADDIE where instructional design has Curriculum driving the process.  Work with a SME to identify content, develop the lessons and modules, select media and then add in assessments.

My focus is on impacting and improving performance especially in the flow of work and I have realized it’s time to go backwards.   Backwards design begins with 3 questions: How do you define success? How does the business measure success? How do you create the path to their defined success?

There are detailed ways to use these 3 questions and if you would like to learn how to implement and use backwards design in your development process check out this short video, Go backwards to move forward!  If you would like to learn more about using backwards design in your development process or using learning as a strategic business tool send me an email or call and let’s talk!  Use the contact button above or visit our web site!