Remote Leadership

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We are in a lifespace now where work and home are blurred. Gone are the models of having defined space for work and family, time for tasks, and an ability to focus solely on work. Now childAnnotation 2020-03-23 142437ren are asking for help with schoolwork or may be just bored, our spouse has a web conference call the same time you do, and you’re wondering if anyone let the dog out. As a leader the rules have changed and now, more than ever before, the emphasis needs to be on managing the work and leading the people.

Let’s focus on what others are dealing with in their lifespace, how you react sets the tone for the team. Empathy, understanding, and trust will create a culture where people will align to the purpose so let’s forget about the 9-5 model and move towards a framework where the deliverable, the outcome, matters and allow people to flex the middle space so they can meet the need with the intended results.

Take a look at this short video, Leadership@Home, and let’s think about ways to create a compassionate, connected community that can work effectively, live joyfully, and is engaged with all the people in their lifespace. If you want to talk about working remotely and ways to engage with your team, let’s talk! Use the contact button above or visit our web site!

Behavioral skills are tomorrow’s success!

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There is a lot of talk about the challenges in hiring and recruiting skilled employees. To make it more concerning industry analysts are warning employers that college graduates that meet technical job-specific skills today will need to upskill and be trained for the same role in about 6 years.

Perhaps it’s time to examine the real needs of the organization today and in the next 24 to 36 months. New research on successful candidates reveal the need employers have is centered more on behavioral skills so while technical skills might get you the job it is the competencies, behavioral skills, around communication, adaptability, prioritization and time management, working on and with teams – these Higher Order Thinking Skills are needed for employees to be successful operating across functional, organizational, and time-defined boundaries.

Check out this video and let’s discuss how we can partner with you to define the real-world behavioral skills these roles need and create the path forward to bring people with purpose into a productive environment.

If you would like to learn how to implement and use workflow learning and develop thinking workers using learning as a strategic business tool send me an email or call me and let’s talk! Use the contact button above or visit our web site!

Better thinking brings better performance!

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Connecting context to content matters and I have discovered along the way that aligning people’s passions with purpose, through the use of learning, brought better results. Learning is not the focus, improving performance and solving the issue in the workflow is.

John Hagel’s Learning Pyramid brings a focus on thinking skills based on passion. Tapping into people’s hearts and focusing on the bigger picture results with responses that is more than simply retrieving facts, people use their critical thinking skills and apply these skills to think broadly through issues.

Check out this video and see how starting with the emotional connection, creating the WIIFM, and connecting to people’s capabilities and you will see a worker who finds solutions and keeps learning (even though they don’t really call it that!).

If you would like to learn how to implement and use workflow learning and develop thinking workers using learning as a strategic business tool send me an email or call me and let’s talk! Use the contact button above or visit our web site!

It’s not the ROI, ROL matters more!

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I had a conversation recently with a learning leader at an organization who was being pushed to show their ROI – return on investment.  Granted in the last couple of years they have brought a new LMS online andCapture added designers to the team so management wanted to know if the expenses were paying off.   But our discussion started with how many clicks had been captured, the test scores of the online modules, and how many people had taken these modules and trying to divide these into the expenses… well you get the picture.  And that’s the point – that isn’t where you truly measure the ROI. You need to have a more strategic view of the organization to determine the ROL – the Return on Learning.

Measure what matters and focus on what matters to the organization.  Key business functions such as First call resolution, lower product defects, higher quality scores, upselling numbers – the point is what are you doing to impact the business?  To truly measure the ROI you need to focus on the ROL. Start by using my favorite 4 letter word to start with – PLAN: Prior (to) Learning, Assess Now.  Take ownership of the learning solution you are developing by first (prior to learning) gathering the current operational metrics (assess now) that you will be measuring against, so you can identify clearly to yourself and your client that the solution you put in place made a difference at the business level.

Want to learn how to measure the return on your learning efforts then check out this short video about Return on Learning!  If you would like to learn more about using learning as a strategic business tool let’s talk!